OsScopo

• Gathered requirements and implemented marketing solutions, in Salesforce.com CRM Platform towards stakeholder goals.• Customized User Interface, Page Layouts, Tabs, Custom Objects, Validation Rules and Triggers, as well as specified user profiles as per access levels for each segment of the database.• Developed workflow rules and Salesforce Flows to implement business logic and defined related time triggered tasks, email alerts and templates, with field updates.• Created reports and dashboards based on business requirements followed by user acceptance testing (UAT).• Experience working in different environments for SFDC such as Salesforce Sales Cloud, Salesforce Marketing Cloud and Salesforce Service Cloud. • Created and worked with various Salesforce.com objects like Accounts, Contacts and Leads, Campaigns, Reports APTTUS CPQ and Dashboards• Identified and established sharing rules for restricted access to business objects such as opportunities leads and cases.• Worked under and agile environment with Scrum and Sprint planning with staff and addressed specific topics.• Maintained Einstein Analytics Apps, Dashboards, Lenses and Datasets.• Experience with Integration and web services. Show less